Find the commission you overpaid Expedia and Booking.com.
OTA statements quietly overcharge on no-shows, cancellations, and bookings billed on the gross. We reconcile your last three months against your PMS, catch every overcharge, and document each one for the reclaim. You don’t touch a spreadsheet.
Reconciling 5 charges…
You’re paying commission you don’t actually owe.
Every booking nets a commission to the OTA. Most of it is legitimate. Some of it isn’t.
What you shouldn’t be paying, and worth catching before the dispute window closes:
- Commission charged on no-shows and cancellations that should never have billed
- Bookings billed on the gross, including taxes and resort fees you don’t owe commission on
- Rate discrepancies between your PMS and the OTA statement
- Virtual card payments that came in short of the agreed rate
- Duplicate or modified-booking charges that slipped through
See what the OTAs are likely overcharging.
A quick, honest estimate of what commission errors are costing your property each year. No signup to see it.
Commission paid to Expedia, Booking.com, and similar channels.
An industry illustration assumes about 1% to 2% of the OTA commission you pay is overpaid or uncollected.
Illustration from Hotel Yearbook
- Match each commission line to a completed stay in your PMS.
- Confirm cancellations and no-shows weren't charged commission.
- Check the commission rate on each booking against your contract.
- Verify commission is on room revenue, not taxes and fees.
- Look for the same reservation billed more than once.
An illustration from an industry assumption, not a measured benchmark or a quote. Your exact number comes from the free 3-month review, where we match every commission line to a real stay in your PMS.
1. You send us a few exports
Your OTA commission statements and a PMS reservation export. Read-only.
- Your last 3 months of Expedia and Booking.com commission statements
- A matching reservation export from your PMS
- Read-only access to your extranets if that’s easier
Numbers you can prove, not just trust.
You’re running a full house across Expedia Booking.com and more, with no one whose full-time job is auditing commission.
That’s not work you should have to do, so we do it for you. Every commission line tied out to the booking in your PMS.
Nothing guessed, nothing rounded away. The same discipline big finance teams run on, brought to an independent hotel.
- Booking.com statementcommission billed$988.40
- Your PMScommission actually owed$642.46
- The overcharge, documentedrecoverable$345.94
- Pulled the Booking.com commission line
- Matched it to the reservation in your PMS
- Found commission charged on taxes and resort fees
- Documented the $345.94 overcharge for the dispute
See the money before you spend a dollar.
- We reconcile your last 3 months of OTA commission
- Every overcharge, found and documented
- A clear number for what you can reclaim
- You keep the findings. No strings
- See exactly how we work before deciding
- A percentage of every dollar recovered
- Long engagement contracts
- Built for chains, not your property
- You still do the disputing
- *Plus five figures a year in overpaid commission
- Your GM’s evenings
- A spreadsheet no one keeps current
- A nagging feeling you’re overpaying
The stuff hoteliers actually ask.
Stop paying commission you don’t owe.
Start with a free three-month review. We find the overcharges, show you the number, and you decide.
Prefer to talk first? Book a 15-minute call.