Where do Shopify and Amazon payout errors hide?
Last reviewed 2026-07-01
Shopify and Amazon payout errors hide in the gap between the settlement report and the bank deposit: fees charged above your rate, refunds that deducted the fee twice, disputes you won that were never credited back, and reserves or holds that were due back and never released. Matching each payout to its deposit surfaces them.
- Errors live between the settlement report and the actual deposit.
- Refund fee double-deductions and unreturned reserves are common.
- Amazon reserves and Shopify holds are frequently released late or not at all.
- Reconcile per payout, not per month.
The settlement gap
Batched payouts roll thousands of transactions into one number. Per-transaction errors are invisible unless you match each payout back to the deposit that landed.
The four leak types
Fee overcharges above your rate card, refund and dispute mismatches, unreleased reserves and holds, and short or missing payouts.
Why it compounds
High transaction volume, opaque fee schedules, and reserves that are easy to forget mean small errors accumulate month after month.
Checking it
Match each payout to its deposit, or get a free three-month review that does it for you and returns a documented number.
Common questions
How big are these errors?
Individually small, but across thousands of transactions they add up. There is no reliable public benchmark for the rate, so the only way to know your number is to reconcile each payout against the deposit that landed.
Do I need to give you account access?
No. Read-only exports of your settlement reports and bank deposits are enough.
What is the free review?
We reconcile your last three months and hand you a documented number. You keep it and decide whether to continue.
See your own number, free
A free three-month review reconciles your real data and shows you exactly what is recoverable. You keep the findings.
Get your free 3-month review